What makes a compelling mobile product offering?

I’ve been doing a lot of reading and thinking this summer. There’s a whole lot of really smart folks out there, saying a bunch of stuff that is spot-on. I’ve also had many interesting discussions from which I have picked up further insights (meaning, some of this is mine and some of this is from others). Along the way, I’ve been collecting what I think are attributes for a compelling product (or service) which in my mind is a fusion of the Web, PC, and mobile (especially the mobile part). I’m not saying the product has to have all these attributes, but I think these are important things to consider when creating a product.

Here’s the list (in no particular order).

Simple – the simpler and easier to use, the quicker to deploy, the quicker it can be adopted.
Geographic diversity – keep in mind local specificities and regional sophistication.
Disruption – think differently.
Consumer electronics – still where the money is at.
Mobile multimedia – my preference in tech space.
Connecting people – collaborative filtering, profiles, making your social network work for you.
End to end user experience – think of the whole solution, but not necessarily on a single device.
Non-cellular – so we don’t make everything have to go through the network.
Internet everywhere – sort of true, something to tap into.
User-created content – where I think the value to the user is.
No boxes – make it easy for the service provider partner to adopt and integrate.
Enabling product recommendations – let your users do your marketing.
Play shifting – don’t lock user media to a single device or format, freedom to the user!
Play – tie this in and you have an addictive product.
Mobile communication rituals and social capital – tap into the user psyche, they want to communicate and share, not sit passively and consume, think also of the mobile lifestyle.
Business of non-consumption – a term from Clayton Christiansen describing an innovation that caters to something that previously could not be done.

I want to keep working on this list, add or remove some attributes, understand what they mean in relation to each other. Of course, I also want to understand what attributes I, myself, could pull together to create a compelling offering. At the same time, I am looking at different companies to see if they are ignoring one of these attributes, to understand the outcomes and consequences.

What do you think? Am I full of it? Clueless? Spot-on?

3 Comments

  1. Guidelines For Your New Mobile App

    The blogosphere is sorta like six degrees of Kevin Bacon. Everybody’s got the sites they read (you can see Russell and I’s suggestions), and like Kevin Bacon movies, there’s some overlap, and it’s always sort of interesting to see when

  2. Creating compelling mobile products

    Charlie Schick writes on Lifeblog about what makes a compelling mobile product offering. He’s listed a number of different characteristics that successful mobile offerings often have in common. He very politely suggests that he could be wrong with his …

  3. Low(ish) bandwidth, tolerant of dubious connections so it will work on GPRS.

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